Meet Our Team
Utilization Manager | New York, NY
Justina joined the NextLevel team in September 2013 after working for years in the private practice sector. Having worked in essentially every role in the dental practice, excluding the role of the doctor, Justina has hands-on experience in all aspects of working in dentistry. Justina knows the value of being part of a team that is committed to extraordinary patient care and she also knows the unique challenges doctors, practice owners, and team members face. As a Manager and Coach, Justina seeks to enable new levels of growth and joy both inside and outside the practice walls. Justina is a die-hard NY Giants fan and the oldest child in a large family. Both of these qualities lend to a coaching style that mimics a “go big or go home” attitude and approach.
Coach | New York, NY
A Long Island native, Marci brings a passion for results and a deeper purpose to our team. Her background in client services, career coaching, and practice management coaching spans more than 15 years before joining NextLevel. Marci cares deeply about supporting people to have healthy relationships. Marci knows how to ‘zero in’ on office dynamics and create a powerful connection with our clients through sincerity, honesty, and an unforgettable laugh that lights up the room. To know Marci is to love Marci, and we are thrilled she is a part of our team. When she’s not busy building relationships, Marci is probably enjoying a game of volleyball or tennis. And yes, she’s probably smiling.
Coach | New York, NY
Prior to joining NextLevel Practice in September of 2015, Micky began her coaching journey in the realm of Transformative Education. It was her personal training and development that ultimately led Micky to discover her strong passion and calling to become a professional coach. One of the things that really caught Micky’s eye in getting to know NextLevel was the Business-Dentistry-Transformation approach. Today, she is thrilled to be part of a team that empowers some of the best providers in the healthcare industry to live their most fulfilling lives with thriving teams and businesses. Micky loves being of service and bringing the party with her wherever she goes. She is a natural-born performer and studied musical theater in college. You should see her dance moves and listen to her sing karaoke!
Coach | Charlotte, NC
Kristine Berry is dedicated to supporting dentists, their teams, and organizations in transformational change for a higher level of leadership, teamwork, and sustainable results. She is an international speaker, author, and dental business consultant with more than three decades of experience as a dental hygiene clinician. Kristine is a vital part of our NextLevel coaching department and thrives in her area of team coaching and performance. She believes you can experience true success in life and work without sacrificing your health, relationships, or happiness.
Kristine is originally from New Hampshire, but she now lives in Charlotte, North Carolina with her husband Bill. She enjoys travelling to see her kids, being by the ocean, and curling up with a hard-cover book, preferably at the beach. Bill and Kristine’s children are spread across New Hampshire, Massachusetts, and North Carolina.
Hannah W. Coffey, RDH
Coach | Destin, FL
As a third generation dental professional, Hannah Coffey’s career in dentistry has spanned four decades.
Her expertise and programs give dental teams the ability to improve proficiency, economies of scale and the mastery of patient care, all while minimizing practice liability.
Hannah began as a Certified Dental Assistant in the Boston area before becoming licensed to practice dental hygiene, which she did until 2010. She then moved on to prominent administrative roles that allowed her to work with teams throughout the country, rounding out her incredible background.
As a Dental Speaker and Adviser, Hannah shares her experience, knowledge, and passion for dentistry and general health of each patient.
Results Facilitator | Phoenix, AZ
Gina brings 20 years of customer service, sales, and management to NextLevel Practice. She previously served as a care provider within the hospitality, retail, and childcare industries. As a Client Experience Manager, Gina provides quality assurance by continuously monitoring, improving, and delivering on our commitments so our NextLevel clients are supported above and beyond their expectations. Those who know Gina can sense how she embodies the love, play, and respect within our team, and it’s the very approach that is helping change lives and the world through NextLevel. When she’s not busy creating amazing connections with our clients, Gina is often enjoying the outdoors. Her cooking skills with a cast iron pan over a campfire can create some pretty awesome meals.
Results Facilitator | New York, NY
Ashley was born and raised in the Midwest and is a proud graduate of Iowa State University. She served in social services and the health and wellness industries before joining our team as our NextLevel Community Liaison. Ashley loves providing unconditional compassion and support to our clients and team members to make a difference in the lives of others. If you want to see Ashley smile even more, ask her about studying abroad in Costa Rica. Her time there captured her love and appreciation for the Costa Rican culture and people. When the time is right, Ashley is already considering buying her own little patch of land and moving there.
Dianne Auger, CDA, RDH, BS
Results Facilitator | Salt Lake City, UT
Dianne started in dentistry at the age of 17 when she went to her first dental appointment ever. Her family could not afford the bill, so she asked if she could work to pay off the balance. She started by cleaning the dental office and then switched to answering phones. She received her CDA before working as an assistant for eight years. She went back to school where she earned her B.S. in Microbiology and studied to be a Dental Hygienist. She became the Program Administrator for a Dental Assisting Program at a college where her efforts contributed towards earning program accreditation by the National Educational Board.
Dianne attended UNLV to experience a fellowship in Lasers. She opened her own Dental Assisting Academy and served on the State Board representing Dental Hygienists. Diane’s strength is the Industrial Occupational psychology side of our team and how we can work together in harmony. Dianne calls Las Vegas home where she and her husband of 27 years raised their two children.
Practice Analyst | Miami, FL
Alexa Gil-Rodriguez was born and raised in Miami where she now serves as a Practice Analyst with our NextLevel Practice team. She brings more than 20 years of dental, sales, and management expertise to her work.
Alexa is a proud graduate of Florida International University with her degrees in Hospitality Management and International Business.
Alexa began her career in Front Office Operations and Management for multiple dental practices before transitioning to the hospitality industry. She went on to serve in various sales and marketing management positions. Alexa returned to her dental roots by joining our team and continues inspiring and enhancing lives through complete oral healthcare.
When she’s not busy connecting with practices around the world, Alexa loves practicing hot yoga, spending time with her family, and giving back as a philanthropist through amazing causes like Autism Speaks, Make a Wish, and Miami Community.
Joanna Manzelli, CDA
Practice Analyst | New York, NY
A native of Boston, Joanna joined NextLevel Practice as a Practice Analyst with over fifteen years of experience in the dental and medical fields. She previously worked as a rising real estate agent and now brings her business and clinical expertise to our team.
Joanna believes deeply in Complete Health and the link between oral hygiene and systemic diseases. Besides dentistry, Joanna’s passions include music and fighting for the rights of the elderly and animals. She is also the owner of two spoiled Persian cats and in her free time, she can be found shooting a game of pool, throwing darts, or singing her heart out at a concert.
Launch Program Manager | Salt Lake City, UT
Hartley has served in the dental field for over ten years now. She received the Future Leader Award from the American Dental Hygienist Association (ADHA) of Utah and was the SADHA president in dental hygiene school. She is engaged to her best friend Peter and enjoys breakfast a little too much.
When she’s not busy serving patients, Hartley enjoys traveling and has visited over 12 countries (and counting) as the list continues to grow. During one of her travels, Hartley implemented and developed an overseas service project for an orphanage in Ukraine to receive dental education and supplies. She taught a course at Guilin Medical University in Guilin, China about Periodontal Disease and Pregnancy and provided free periodontal treatment to the people of China in need. Hartley hopes to touch hearts across seas and provide humanitarian work throughout her life.
What many may not realize is Hartley is a powerlifter. She can deadlift over 200 lb. while standing at 5’2”. Hartley was also awarded Miss Congeniality when competing for the title of Miss Utah.
Practice Analyst | Denver, CO
J. believes the best business executives embody a wide range of skills and interests to generate the widest range of experience and opportunities. His career focuses on the science of Analytics, Modeling, and Finance while nurturing his Creative, Marketing, and Sales skills. J. pursued pharmaceutical sciences then molecular neuroscience before starting his work in community development. He served as a Director with a local nonprofit serving underprivileged youth to encourage limitless capabilities.
J. is passionate about having a positive impact on any organization for which he works. As a Practice Analyst with NextLevel Practice, J. takes a contemporary anthropological approach to understanding and enhancing the dental healthcare sector. He is on a mission to redesign the patient experience and equip communities where we serve. J. is responsible for a myriad of diverse marketing, business development, and strategic planning results in the NextLevel Practice ecosystem. He is passionate about music (especially guitars), history, reading, leadership, global impact, the environment, being outside with nature, plants, animals - and most of all, family.
Jen Kirkham, RDH-EA, BS
User Experience Manager | Boise, ID
Jen Kirkham serves alongside our team at NextLevel on the Enrollment and Partner Development team. Using our NextLevel methodology, she speaks to dental teams across North America about Complete Health in practice and team development. Jen also leads Masterclasses, Webinars, and Complete Health Marketing efforts for the Complete Health Community within 30NextLevel Practice. Jen brings a rich understanding of patient education and office operations. She works with Practice owners who are interested in transforming their practice into a Complete Health Practice. As an advocate for the private practitioner, her fundamental belief is that lives are saved through elevating Dentistry. When you meet Jen, you’ll be sure to notice her enthusiasm and zest for life. Her love for family, health, and wellness is second to none.
Justin Le Gendre
Marketing & Events Liaison | New York, NY
Prior to working on the NextLevel team, Justin aspired to be an actor/singer and later decided to pursue media in a more behind-the-scenes role. He started working in journalism and public relations 5 years ago and now serves as our Marketing and Events Liaison. Justin loves art in all forms: from music to paintings, graphic design, photography, fashion, and the list goes on. Halloween is his favorite holiday, and yes, he does plan his outfit months in advance!
Director of Marketing & Alliances | Denver, CO
Kelly understands the importance of building a community of like-minded thinkers. Her work is inspired by the dedication and commitment of our Complete Health Community to use medicine and dentistry to prevent chronic disease. It starts with changing how the public sees our work and the work of our colleagues in the field of dentistry. When she’s not busy building our brand, Kelly loves slipping away to the beach to soak up the sun or spike a volleyball.
Operations Coordinator | New York, NY
Patti Betz brings over 40 years of Full Charge Bookkeeping and Executive Assistant expertise to NextLevel Practice. If we’re being truly honest, Patti carries the Midas Touch for much of our day-to-day operations. She is responsible for overseeing our Financial Department so our team can provide our clients with a world-class experience.40
Prior to joining NextLevel Practice, Patti spent several years serving in various industries, such as Construction, Real Estate, and Executive Support for CEOs in top-ranking companies whose names you would recognize. We are thrilled to have Patti as part of our team. When she’s not busy keeping our operations in pristine condition, Patti enjoys spending time with family and friends. She loves gardening, cooking, painting, camping, fishing, and going to concerts.
Mary Shawn Newins
Director of Operations & Executive Liaison | New York, NY
Mary Shawn brings over 30 years of sales and business experience to our NextLevel team. Her entrepreneurial spirit fueled her success across multiple sectors as the owner of several startup ventures. Mary Shawn has been a wardrobe stylist, an aspiring B&B owner, and many other roles in growing her experience. As the Executive Liaison, Mary Shawn supports our CEO and helps manage company operations, including finance, human resources, IT, legal, special projects, and more. Mary Shawn demonstrates her dedication to many philanthropic, civic, and community organizations through volunteer leaders specializing in fundraising and creating new initiatives. She lives with her husband Eddie and their dog Ginger in New Jersey where they are renovating their condo. In her spare time, she enjoys painting, traveling to see the kids and the ocean, and cooking. Eddie and Mary Shawn’s children are spread across New Jersey, Washington, D.C. and North Carolina.
Chief Executive Officer & Founder | New York, NY
Gary Kadi is the visionary voice of NextLevel as a featured Educator and Advocate for Dentistry, Dentists, and Dental Teams. For the past 20 years, Gary has served the whole of the dental community around the world, from patients and practitioners to support staff, researchers, and representatives.
As a speaker, author, and researcher, Gary interrupts the status quo, shares discoveries and interests, and re-energizes audiences far beyond helping dentists implement systems and raise profit margins. He is inspired every day by the courage and personal successes of dentists and team members with whom he has the privilege of working and getting to know.
Gary experienced his latest breakthrough after years of studying the recurring challenges dentists face of team dynamics, finances, and patient issues. The business model dentists were fighting to fix was created by a non-business practitioner who could throw up a shingle and be successful. Gary discovered how to get dentists off the drill, fill, and PPO treadmill so they can run a thriving business.
In 2008, while watching a movie where they poked fun of dentists, Gary discovered his life’s mission: altering America’s health by transforming the way the public relates to dentistry. He created NextLevel Practice to implement the Complete Health Dentistry™ business model where teams willingly embrace and implement change, patients respect their treatment regiments, invest in their health, and doctors enjoy practicing the way they envisioned at their dental school graduation.
The team-driven Complete Health Dentistry™ business model takes any stagnating practice and rapidly reverses the situation into complete alignment with the practice’s values. Doctors and their teams are inspired by re-contextualizing their role in their patients’ COMPLETE HEALTH.
In 2013, Gary took the first step in mobilizing the Complete Health movement by producing “Say Ahh”, the world’s first documentary on oral health, through Partners in Complete Health.